Decommissioning services is difficult, contentious yet necessary if we want to make the most of Wales’ public service capacity. Decisions made today and in the next couple of years will form the foundations for future services. Will they be flexible? Will they be able to respond to citizens’ needs? And will they do so cost effectively?

Join Laura Bunt of Nesta, co-author of ‘The Art of Exit’, and Megan Mathias, Programme Director of Wales Public Services 2025, to explore the evidence on decommissioning services creatively, as a means to transform services.